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Click OK to refresh the page.Effective Date: 13.08.2025
Last Updated: 13.08.2025
At Sidiora, we are committed to protecting your
privacy. This Privacy Policy explains how we collect, use, store, and protect
your personal data when you access or use the Sidiora B2B Hotel Booking
Platform (“Platform”).
By accessing or using the Platform, you consent to the
practices described in this Privacy Policy.
1. Who We Are
Sidiora is a B2B hospitality solutions provider
specializing in exclusive hotel booking services for verified business
partners.
For any privacy-related questions, contact us at:
hello@sidiora.com
+359 895 08 57 08
2. What Data We Collect
We collect and process only the data necessary for providing
our services, including:
Contact Information: Name, company name, email address, phone number
Login
Credentials: Username, password
Booking Information: Guest names, dates of stay, hotel preferences
Billing Data: Company billing details, VAT number, payment status
Usage Data: IP address, browser type, access logs, activity within the platform
3. How We Use Your Data
We use your personal data to:
Provide access to the platform and booking services
Process and manage hotel reservations
Issue invoices and manage payments
Communicate with you about your bookings or account
Monitor system performance and prevent misuse
Comply with legal and financial regulations
We do not use your data for marketing unless you
explicitly opt in.
4. Legal Basis for Processing
We process your data based on:
Contractual necessity – to fulfill our obligations related to bookings and platform use
Legal compliance – for invoicing, taxation, and record-keeping
Legitimate interest – for fraud prevention, service improvement, and security
5. Data Sharing
We may share your data with:
Hotels and other travel providers – strictly for processing your bookings
Payment processors
IT and cloud service providers – for secure hosting and maintenance
Regulatory bodies – if required by law or for tax compliance
We do not sell or rent your data to third parties.
6. Data Retention
We retain personal and booking data only as long as
necessary to:
Fulfill our services
Comply with legal, accounting, and regulatory obligations
Defend against potential disputes
7. Security Measures
We implement technical and organizational measures to protect your data, including:
Encrypted transmission (HTTPS/SSL)
Access controls and unique login codes
Firewalls and intrusion detection systems
Secure data storage and backups
8. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of inaccurate data
Object to processing under certain conditions
Lodge a complaint with a data protection authority (e.g., GDPR in the EU)
To exercise your rights, contact us at legal@sidiora.com.
9. Cookies and Tracking
The Platform uses essential cookies only for security
and login session functionality. No tracking or advertising cookies are used.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates
will be posted on this page with a revised effective date.
By using the Sidiora B2B Platform, you confirm that you
have read and understood this Privacy Policy.